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Service process

Contact us

    ISR Address: Room 203, building e, Mashan community, Bao'an District, Shenzhen Tel: 0755-29606983
    Domestic business contact:
    Mobile: 17722533906 -- Rita / Miss Zhou
    QQ:3097915779
    Email: Rita chou@inspecr.com
    Foreign business
    Contact: ivy / Miss Zhou
    Mobile: 15818508091
    QQ:879916319
    Email:jenny. huang@inspecr.com
    Inspection engineer professional consultation:
    0755-29606983
    Contact: Sammy
    sammy. wang@inspecr.com

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1、 Consultation
According to the needs of customers, our business personnel reply to the corresponding questions to understand the basic situation and service scope of our company.
Let the customer know the required service items in detail

2. Negotiation
Confirm the inspection items required by customers, and the corresponding inspection Price and inspection standard and other details. Our price needs to refer to the inspection method, inspection location, monthly inspection quantity to determine the final inspection price.

3、 Order release
The formal inspection order shall be issued 3 days before the formal inspection (the customer shall fill in the inspection contract designated by our company, which shall take effect immediately after being signed and sealed by both parties).
In case of urgency, the inspection order shall be placed one day before the inspection at the latest
Customers fill in our company's shipping form and provide relevant information of products in inspection: order quantity, product samples (or pictures), packaging information, factory inspection address information, etc( And indicate whether the factory has signed the sample or sent the sample by mail

4、 Inspection
Before the inspection, the three parties should talk with the customer, the factory and the inspection company), be familiar with the inspection knowledge, inspect the goods according to the inspection standards, and conduct on-the-job training for QC and full inspectors of the company (for different customers and standards). According to the needs of customers and the actual situation of the site, timely feedback the inspection progress and inspection status. Arrive at the factory to check the customer's product quantity, packaging method, product quality, function test, etc., and issue the inspection report to the customer for signature when the inspection is completed.

5、 Payment of expenses
Sampling inspection shall be paid before inspection. All inspection items shall be paid after inspection, and 50% of the total amount shall be paid in the early stage. After the completion of full inspection, the customer shall arrange payment within the agreed time. In case of breach of contract, an additional charge of 10% of the total amount of the inspected products will be charged every day. It's not our purpose to charge additional fees. Good faith cooperation between the two sides is our biggest premise for cooperation.

6、 Results report
Fill in all the inspection information in the inspection report carefully and truthfully. QC at the inspection site will issue a paper report. The next day, the business will issue an electronic inspection report in Chinese, Japanese and English, which is selected by the guests. From a fair and just point of view, feedback the actual situation of the goods, and let the customers decide whether the goods can be delivered.

7、 Packaging supervision
For all the inspected products, according to the packing method provided by the customers, supervise and confirm the safety of the packing process and the correctness of the quantity, so as to prevent the bad products from mixing into the good products, foreign bodies and insects, less packing and missing packing.

8、 Product quality feedback after delivery
After the inspection, if the customer puts forward new quality control or improvement, we will assign special personnel to follow up and improve it in the next batch of inspection, or after the inspection, the customer puts forward opinions on the inspected products, we will follow up wholeheartedly and give timely feedback! We sincerely hope that cooperation is long-term rather than timely, so all we do is to win more trust from customers! We firmly put an end to the late inspection of any customer products indifferent style. We will cooperate sincerely as always!
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